Training
We offer personalized courses, training, and workshops, in which you will learn how to develop and evaluate strategies that can help ensure you, your people, and your organization adapt, compete, and succeed. We can deliver training in English and Spanish worldwide in-person - online - Evergreen. We have customized sites to deliver all the online training, to keep track of progress, do homework, and review coaching classes.
Our intelligence is not artificial - We are helping people to discover the superpower called science, the science of human behavior & communication
Solve Your Toughest Challenges
While other training shows you how to play the game better, Human Behavior Lab teaches you how to break the rules, change the game, and avoid common communication problems altogether.
What They Are Saying
It's not every day someone you don't know looks at you with a perplexed look and tells you everything about who you are, and even who you could be. Susan Ibitz is one of the most fascinating individuals I have ever met, and has a trained skill that now has me looking at her perplexed. She connects, inspires and educates and will be an asset to you or your company if you just look in her direction
Jeff Peterson | CEO | Geneva Supply
Courses
Face Reading Profiling
Do you want to learn how to profile everyone in 90 seconds?
This 5,000-year-old science can be delivered to your company and team. 500 Fortune companies have recognized that Face Reading has helped them in sales, team building, and even legal dealings. As humans, we can read more than 200 features in a person's face.
You can make a full profile of a person without even meeting them. Sounds too good to be true?
Contact us to set a discovery call and find out how we can help you.
We have trained people in Face Reading in the areas of:
- Journalism & Production.
- Politicians & political campaigns.
- Law Enforcement.
- Realtors.
- Lawyers.
- Market Research.
- Insurance Fraud.
- Headhunters.
- Matchmakers.
- Managers.
- Love life.
- Medical field professionals.
- Sales team.
- Job Seekers.
- Sperm and/or ovule Donor Selection.
- Couple compatibilities.
- Human Resources Professionals.
- Negotiation-Hospitality & Customer-oriented services.
Sales Intelligence
We don't teach you how to sell, we give you a more powerful tool: We teach you how to use Behavior to make a killer first impression on a virtual setting, we teach you to read your clients and profile their needs even before you meet them. Get closer faster, create trust and rapport in the first interaction. Save money, time, and resources on any closing.
This class includes the basic levels of Body Language, Micro-Expressions, Face Reading Profiling, Word Analysis for video and presenting settings, as well as technology and video recording applied to sales.
Soft Skills & Emotional Intelligence
Knowing your team is as important as knowing your product.
60% of managers have never been trained in managing skills, resulting in low productivity of the team and the company; which leads, in the end, to lose money, customers, and even worse, your name on the market. For the first time in history, we have 4 generations sharing the workforce. Each one's needs and desires require special styles of communication. What if I told you, you can read your team like a book? People don't leave companies; they leave bad management.
Lawyers - Military- Police - Politician
These classes/consulting require approval and identity confirmation due to the confidential information that will be shared, inquiry at susan@humanbehaviorlab.com
Team Building - Assessments we deliver
Managers complain about the team, the team complains about the managers. What is the common denominator? A breach of communication.
Your personality type, choice of words, ways to intake and process information are all integrated into different ways depending on your personality.
What if we could help you understand your people, work as a team, and have fun during the process?
- Team Management Profile / Systems
- Emergenetics
- DISC Profile
- StrengthsFinder
- Social Styles
- FourSight - Thinking Process
- Buffalo Creative Process Inventory
- Thomas-Kilmann Conflict Mode Instrument (TKI)
- Curiosity Code Index CCI
- MYERS-BRIGGS TYPE INDICATOR -Understanding and Working with Personality Type: Using the MBTI®
Body Language for video and creating rapport
Did you know you have only 3 seconds to make a first impression?
- 90% of decision-makers do not take cold calling.
- 59 % of people would rather watch a video than read a text.
- 80 % of decision-makers investigate you and your product online, before contacting you.
- The right video can increase your sales communication and customer retention by up to 75%.
- A video message is 5 times more effective than a phone call or an email.
- Marketing research companies are showing an increase in leads based on video messages by up to 300 %.
Now, do you know how to do it, and do it right? Can you afford mistakes?
In this new reality, you must learn: Micro-Expressions, Body Language, Face Reading, Linguistic Analysis, How to Set a Professional Image, Creativity, and Soft Skills, how to control yourself and read others.
We teach you: How to do video calls. How to read and use your body language as well as reading the body language of others in a video call. How to do video messages in all the platforms available from LinkedIn to YouTube. How to use Zoom and other online platforms. How to make your background canvas based on your needs. Video duration. The Message, Technology to use, Lighting, Audio, and Editing.
This training will help you and your team to manage pre-recorded and Live videos.
Re:Work Training is a nonprofit career training program focused on tech sales and we rely on volunteer coaches to provide expertise that will help our candidates succeed. Susan's presentation on applying micro-expression and face-reading analysis to everyday sales process was one of our most enjoyable and engaging classes to date based on candidate feedback. The insight Susan shared will also benefit our candidates well beyond prospecting buyers and help them better navigate a professional setting and work relationships, which our huge value adds for individuals who may have never worked in tech or an office environment before.
Susan has helped re:work internally by accurately analyzing how we work together and giving advice on how to improve our team dynamics. For this skill, she is a big hit at our community events where she has given guests insight into their own personalities and how to apply human behavior analysis and face-reading on the fly to improve professional and personal outcomes. We would highly recommend her for any event where developing this type of skill set would be useful.
Shelton Banks | CEO | Re: Work Training
Re:Work Training is a nonprofit career training program focused on tech sales and we rely on volunteer coaches to provide expertise that will help our candidates succeed. Susan's presentation on applying micro-expression and face-reading analysis to everyday sales process was one of our most enjoyable and engaging classes to date based on candidate feedback. The insight Susan shared will also benefit our candidates well beyond prospecting buyers and help them better navigate a professional setting and work relationships, which our huge value adds for individuals who may have never worked in tech or an office environment before.
Susan has helped re:work internally by accurately analyzing how we work together and giving advice on how to improve our team dynamics. For this skill, she is a big hit at our community events where she has given guests insight into their own personalities and how to apply human behavior analysis and face-reading on the fly to improve professional and personal outcomes. We would highly recommend her for any event where developing this type of skill set would be useful.
Shelton Banks | CEO | Re: Work Training
Can You Afford To Do It Wrong?
- How much $$$ money $$$ and time takes you to understand a client?
- How much $$$ money $$$ are you losing for not delivering the right message?
- How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
- How much $$$ money $$$ are you losing because you don't know your team?
- How much $$$ money $$$ are you wasting on the wrong training?
Can You Afford To Do It Wrong?
- How much $$$ money $$$ and time takes you to understand a client?
- How much $$$ money $$$ are you losing for not delivering the right message?
- How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
- How much $$$ money $$$ are you losing because you don't know your team?
- How much $$$ money $$$ are you wasting on the wrong training?
What do we offer you?
We develop custom training, conference, keynote, and workshops online or in person.
We have made training curricula with the option to join at any time in English or Spanish.
We have worked with specific needs and private information in a broad range of topics and fields.
The information shared is protected under confidentiality agreements, as well the name of the companies and people.
Book your date as soon as you can.
What They Are Saying
Susan has facilitated two of the most highly attended workshops offered at the Career Transitions Center – not only is the topic intriguing and fascinating within the context of career transition – Susan’s passion and professional knowledge in this area are compelling.
Her programs on Body Language, Micro-Expressions, Face Reading Techniques help our clients be more aware of how they (and others) communicate – beyond the words they speak, which is indeed another dimension of “emotional intelligence.
She offers science, skills-know-how and fun in her workshops! She takes the time to listen to the participants to tailor the 2nd program to address their specific interests and concerns. She then offers pragmatic ways for clients to prepare for networking, interviewing (both in-person and via video/visual settings).
With this information they can be even more present to inter-personal cues in order to respond more fully and quickly. In their own words, CTC Client have shared:
- Both workshops combined were excellent. I now have knowledge that I can use every day. The instructor was a very engaging speaker and smart as a whip!
- I loved Susan's energy and humor! She was very engaging.
Blanche Roberts | CTC Chicago
We have trained, consulted, and worked with people and fields such as:
Journalist & Producers
Politicians & Political Campaigns
Law Enforcement
Realtors
Lawyers
Market Research
Insurance Fraud
Headhunters
Match Makers
Managers
Medical Field Professionals
Sperm Donor Selection
Couples Compatibilities
Love Life
Sales Team
Job Seekers
Human Resources Professionals
Negotiation
Hospitality
Customer-Oriented Services
