Come to learn a superpower

Training

We offer personalized courses, training, and workshops, in which you will learn how to develop and evaluate strategies that can help ensure you, your people, and your organization adapt, compete, and succeed. We can deliver training in English and Spanish worldwide in-person - online - Evergreen. We have customized sites to deliver all the online training, to keep track of progress, do homework, and review coaching classes.

Solve Your Toughest Challenges

While other training shows you how to play the game better, Human Behavior Lab teaches you how to break the rules, change the game, and avoid common communication problems altogether.

Face Reading Profiling

Do you want to learn how to profile everyone in 90 seconds?

This 5,000-year-old science can be delivered to your company and team. 500 Fortune companies have recognized that Face Reading has helped them in sales, team building, and even legal dealings. As humans, we can read more than 200 features in a person's face.

You can make a full profile of a person without even meeting them. Sounds too good to be true?

Check what our clients are saying

Contact us to set a discovery call and find out how we can help you.

We have trained people in Face Reading in the areas of:

  • Journalism & Production.
  • Politicians & political campaigns.
  • Law Enforcement.
  • Realtors.
  • Lawyers.
  • Market Research.
  • Insurance Fraud.
  • Headhunters.
  • Matchmakers.
  • Managers.
  • Love life.
  • Medical field professionals.
  • Sales team.
  • Job Seekers.
  • Sperm and/or ovule Donor Selection.
  • Couple compatibilities.
  • Human Resources Professionals.
  • Negotiation-Hospitality & Customer-oriented services.

Sales Intelligence

We don't teach you how to sell, we give you a more powerful tool: We teach you how to use Behavior to make a killer first impression on a virtual setting, we teach you to read your clients and profile their needs even before you meet them. Get closer faster, create trust and rapport in the first interaction. Save money, time, and resources on any closing.

This class includes the basic levels of Body Language, Micro-Expressions, Face Reading Profiling, Word Analysis for video and presenting settings, as well as technology and video recording applied to sales.

Get negotiating superpowers.

Are your buyers telling you the truth? Get into your buyers' minds and understand what they're really thinking. Richard and Susan have partnered up and combined forces to teach your team how to:

  • Earn The Right to Ask Questions
  • Which Questions to Ask and When
  • Active Listening 
  • Reading Body Language
  • Micro Expressions
  • Facial Reading

This training is customized to your specific Ideal Customer Profile and Ideal Persona Profiles and will have 4-hour or 8-hour course available.

Lawyers - Military- Police - Politician

These classes/consulting require approval and identity confirmation due to the confidential information that will be shared, inquiry at susan@humanbehaviorlab.com

Team Building - Assessments we deliver

Managers complain about the team, the team complains about the managers. What is the common denominator? A breach of communication.

Your personality type, choice of words, ways to intake and process information are all integrated into different ways depending on your personality.

What if we could help you understand your people, work as a team, and have fun during the process?

  • Team Management Profile / Systems
  • Emergenetics
  • DISC Profile
  • StrengthsFinder
  • Social Styles
  • FourSight - Thinking Process
  • Buffalo Creative Process Inventory
  • Thomas-Kilmann Conflict Mode Instrument (TKI)
  • Curiosity Code Index CCI
  • MYERS-BRIGGS TYPE INDICATOR -Understanding and Working with Personality Type: Using the MBTI®

Body Language for video and creating rapport

Did you know you have only 3 seconds to make a first impression?

  • 90% of decision-makers do not take cold calling.
  • 59 % of people would rather watch a video than read a text.
  • 80 % of decision-makers investigate you and your product online, before contacting you.
  • The right video can increase your sales communication and customer retention by up to 75%.
  • A video message is 5 times more effective than a phone call or an email.
  • Marketing research companies are showing an increase in leads based on video messages by up to 300 %.

Now, do you know how to do it, and do it right? Can you afford mistakes?

In this new reality, you must learn: Micro-Expressions, Body Language, Face Reading, Linguistic Analysis, How to Set a Professional Image, Creativity, and Soft Skills, how to control yourself and read others.

We teach you: How to do video calls. How to read and use your body language as well as reading the body language of others in a video call. How to do video messages in all the platforms available from LinkedIn to YouTube. How to use Zoom and other online platforms. How to make your background canvas based on your needs. Video duration. The Message, Technology to use, Lighting, Audio, and Editing.

This training will help you and your team to manage pre-recorded and Live videos.

 

Soft Skills & Emotional Intelligence

Knowing your team is as important as knowing your product.

60% of managers have never been trained in managing skills, resulting in low productivity of the team and the company; which leads, in the end, to lose money, customers, and even worse, your name on the market. For the first time in history, we have 4 generations sharing the workforce. Each one's needs and desires require special styles of communication. What if I told you, you can read your team like a book? People don't leave companies; they leave bad management.

Can You Afford To Do It Wrong?

  • How much $$$ money $$$ and time takes you to understand a client?
  • How much $$$ money $$$ are you losing for not delivering the right message?
  • How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
  • How much $$$ money $$$ are you losing because you don't know your team?
  • How much $$$ money $$$ are you wasting on the wrong training?
Susan-training-class day

Can You Afford To Do It Wrong?

  • How much $$$ money $$$ and time takes you to understand a client?
  • How much $$$ money $$$ are you losing for not delivering the right message?
  • How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
  • How much $$$ money $$$ are you losing because you don't know your team?
  • How much $$$ money $$$ are you wasting on the wrong training?

What do we offer you?

We develop custom training, conference, keynote, and workshops online or in person.

We have made training curricula with the option to join at any time in English or Spanish.

We have worked with specific needs and private information in a broad range of topics and fields.

The information shared is protected under confidentiality agreements, as well the name of the companies and people.

  • Live & Virtual Training.
  • Personalize & Custom events.
  • Personalize & Custom training.
  • Webinars.
  • Virtual Management & Team Trainings.
  • Conferences.
  • Keynotes.
  • Half-day & Full-day trainings.
  • Custom events & parties.
  • Workshops & Speaking events.

Book your date as soon as you can.

We have  trained, consulted, and worked with people and fields such as:

journalist

Journalist & Producers

politician

Politicians & Political Campaigns

auction

Law Enforcement

house

Realtors

lawyer

Lawyers

research

Market Research

character

Insurance Fraud

headhunting

Headhunters

match

Match Makers

leadership

Managers

stethoscope

Medical Field Professionals

fertilization

Sperm Donor Selection

couple

Couples Compatibilities

heart

Love Life

salesman

Sales Team

job-seeker

Job Seekers

consultation

Human Resources Professionals

conversation

Negotiation

support

Hospitality

customer-service

Customer-Oriented Services