Come to learn a superpower

We are this crazy team of curious, geeky researchers who love to work on science theories.

Training

Our Intelligence Is Not Artificial

We don't sell classes, we are building the FUTURE, we are bringing people to discover the superpower called science, the science of HUMAN BEHAVIOR.

Solve Your Toughest Challenges

While other training shows you how to play the game better, Human Behavior Lab teaches you how to break the rules, change the game, and avoid common communication problems altogether.

What They Are Saying

It's not every day someone you don't know looks at you with a perplexed look and tells you everything about who you are, and even who you could be. Susan Ibitz is one of the most fascinating individuals I have ever met, and has a trained skill that now has me looking at her perplexed. She connects, inspires and educates and will be an asset to you or your company if you just look in her direction

Jeff Peterson | CEO | Geneva Supply

Book Us

Online and in-person training dates are becoming more and more limited every day.

Assessment
• Team Management Profile / Systems
• Emergentics
• DISC Profile
• StrengthsFinder
• Social Styles
• FourSight - Thinking Process
• Buffalo Creative Process Inventory
• Thomas-Kilmann Conflict Mode Instrument (TKI)
• Curiosity Code Index CCI
• MYERS-BRIGGS TYPE INDICATOR -Understanding and Working with Personality Type: Using the MBTI®
Sales Intelligence - SQ
We don't teach you how to sell, we give you a more powerful tool: We teach you how to use Behavior to make a killing first impression on a virtual setting, we teach you to read your clients and profile their needs even before you meet them. Get closer faster, create trust and rapport in the first interaction. Save money, time and resources on any closing
This class includes the basic levels of Body Language, Micro-Expressions, Face Reading, Words Analysis for video and presenting settings as well as technology and video recording applied to sales.
Human Intelligence- HQ
What if I told you that most of the miss-communication, arguments, and conflicts in the office, relationships, and in life are not your fault? We have different ways to intake, process, and express information.
Well, we can teach you how to not only avoid these problems, but to fix the ones you already have.
Team Building
Managers complain about the team, the team complain about the managers. What is the common denominator? A breach of communication.
Your personality type, choice of words, ways to intake and process information are all integrated into different ways depending on your personality.
What if we can help you to understand, work as a team and have fun in the process?
Face Reading
This 5,000 year-old science can be delivered to your company and team. 500 Fortune companies have recognized that Face Reading has helped them in sales, team building and even legal dealings. As humans, we can read more than 200 features in a person's face.
You can make a full profile of a person without even meeting then. Sounds too good to be true?
Contact us to get testimonials of customers who have learned and are using it right now. We have trained people in Face Reading in the areas of:
  • Journalism & Production.
  • Politicians & political campaigns.
  • Law Enforcement.
  • Realtors.
  • Lawyers.
  • Market Research.
  • Insurance Fraud.
  • Headhunters.
  • Match Makers.
  • Managers.
  • Love life.
  • Medical field professionals.
  • Sales team.
  • Job Seekers.
  • Sperm Donor Selection.
  • Couples compatibilities.
  • Human Resources Professionals.
  • Negotiation-Hospitality & Customer-oriented services.
Statement Forensic Analysis
Statement Forensic AnalysisWords has so much more meaning then you can even unveil- You can find deception, how to save a lost sale, if your date is being honest and so much more only by your email, text and phone calls.
Today connection start with words, call us to teach you how to maximize this system.
Micro Expressions
After more than 100 years of research and observation, experts concluded we have 7 universal Micro-Expressions.
Micro-Expressions don't show us if someone is lying, even better, they show you what the person in front of you is really feeling and experiencing. We teach you how to spot them, and most importantly, what to do when you spot them.
You cannot afford to miss these signals. Even people who were born blind can express Micro-Expressions, you just need an expert to unlock the information.
Body Language
Studies from MIT show that you can determine the outcome of by 87% of conversations or negotiations by observing the body.
Did you know that the direction your feet face and how you show your hands can win or kill a deal? Learn how to read your clients, control your body talking to others or in front of your people.
Power it is shown by the body, looking weak, makes you weak.
Power Skills (Soft Skills) Curriculum
Using assessment to understand personality types
Have you ever felt your boss, co-worker, loved one or just the people in accounting don’t get you, or you don’t get them? Well, it is not your fault, neither is at fault.
We have so many misconceptions on Introversion / Extroversion, Intake/ Process information.
It is just about to learning how people function and how to interpret their dictionary.
Through games, team building and simple tips, we can get your people from enemies to a team enjoying working together. We can show you how.
Leading Change Curriculum
VP: Virtual Prospecting Buyers
In a 30-minute call, you can find out the MBTI [ Myers Brigg basic preferences of your customers] buying patterns of your client and if they are visual, auditory, or kinesthetic, emotional or guarded, a rational or impulsive buyer, if they need space to make a decision, or if they are comfortable doing a call of action. It is do it now or to do it right? Do they want facts & data, proven methodologies, or a story behind the product?
It doesn't matter what you sell, we can teach you the science that is the mother of all the selling techniques: Human Behavior applied to Sales.
We teach politicians, police force, sales teams, and avid dating folks that need a little help selling themselves. People will buy you as a person before they buy your product, so at the end of the equation, you are 50% of the selling process.
Can you afford, in this economy, to invest in another "10 steps to sell" or you need to learn "How to get inside your customer's head"? That is a different craft.
Sales Profiling and Body Language for video calls
Did you know you only have 3 seconds to make a first impression?
  • 90% of decision-makers do not take cold calling.
  • 59 % of people would rather watch a video than to read a text.
  • 80 % of decision-makers look for you and your product online, before contacting you.
  • The right video can increase your sales communication and customer retention by up to 75%.
  • A video message is 5 X times more effective than a phone call or an email.
  • Marketing research companies are showing an increase in leads based on video messages by up to 300 %.
Now, do you know how to do it, and do it right? Can you afford mistakes?
In this new reality, you must learn: Micro-Expressions, Body Language, Face Reading, Linguistic Analysis, How to Set a Professional Image, Creativity, and Soft Skills. How to control yourself and read others.
We teach you: How to do video calls. How to read and use your body language as well as reading the body language of others in a video call. How to do video messages in all the platforms available from LinkedIn to YouTube. How to use Zoom and other online platforms. How to make your background canvas based on your needs. Video duration. The Message, Technology to use, Lighting, Audio, and Editing.
Managers training - Soft Skills and Emotional Intelligence
Knowing your team is as important as knowing your product.
60% of managers have never been trained in managing skills, resulting in low productivity of the team and the company; which leads, in the end, to lose money, customers, and, even worse, your name on the market. For the first time in history, we have 4 generations sharing the workforce. Each one's needs and desires require special styles of communication. What if I told you, you can read your team like a book? People don't leave companies; they leave bad management.
Companies presentations
Teams are getting un-motivated; managers are losing their teams on a rabbit hole of uncertainty. Training and learning new things improve emotional response and improve trust in the employer as a way to look to the future. Learning together brings us together. "Tailor presentations base on needs", either to team building or new Behavioral skills.
VEQ- Virtual Emotional Intelligence
Demand for technological, social, emotional, and higher cognitive skills will rise by 2030. How will workers and organizations adapt? McKinsey predicted that demand for creativity will rise sharply by 2030. Curiosity, Empathy, and Soft Skills can't be replicated by AI or machines. As humans, we need the social touch, the real smile on a video, or a meeting. Humans can, as animals, smell fear and happiness. They can also get affected by the hormones related to each Expression generating a reaction in our brain and body. Studies show that a person can spot a fake smile on a phone conversation. An emotional, hormonal positive or negative response can be triggered by the wrong approach. It is the difference between Pity, Empathy, Sympathy.
This class is designed to be done in teams. Exploring new ways on how to do the work, accomplish team building by freeing the curiosity, creativity, and making strong connections.
Lawyers- Military - Police - Security - Politicians
Theses classes/consulting required approval, inquiry to training@humanbehaviorlab.com

Ask for personalized training or for the integration of different topics to individualize your program based on your needs

Re:Work Training is a nonprofit career training program focused on tech sales and we rely on volunteer coaches to provide expertise that will help our candidates succeed. Susan's presentation on applying micro-expression and face-reading analysis to everyday sales process was one of our most enjoyable and engaging classes to date based on candidate feedback. The insight Susan shared will also benefit our candidates well beyond prospecting buyers and help them better navigate a professional setting and work relationships, which our huge value adds for individuals who may have never worked in tech or an office environment before. 

Susan has helped re:work internally by accurately analyzing how we work together and giving advice on how to improve our team dynamics. For this skill, she is a big hit at our community events where she has given guests insight into their own personalities and how to apply human behavior analysis and face-reading on the fly to improve professional and personal outcomes. We would highly recommend her for any event where developing this type of skill set would be useful.

 

Shelton Banks | CEO | Re: Work Training

Shelton Banks and Susan Behavior Hacker

Re:Work Training is a nonprofit career training program focused on tech sales and we rely on volunteer coaches to provide expertise that will help our candidates succeed. Susan's presentation on applying micro-expression and face-reading analysis to everyday sales process was one of our most enjoyable and engaging classes to date based on candidate feedback. The insight Susan shared will also benefit our candidates well beyond prospecting buyers and help them better navigate a professional setting and work relationships, which our huge value adds for individuals who may have never worked in tech or an office environment before. 

Susan has helped re:work internally by accurately analyzing how we work together and giving advice on how to improve our team dynamics. For this skill, she is a big hit at our community events where she has given guests insight into their own personalities and how to apply human behavior analysis and face-reading on the fly to improve professional and personal outcomes. We would highly recommend her for any event where developing this type of skill set would be useful.

 

Shelton Banks | CEO | Re: Work Training

Can You Afford To Do It Wrong?

  • How much $$$ money $$$ and time takes you to understand a client?
  • How much $$$ money $$$ are you losing for not delivering the right message?
  • How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
  • How much $$$ money $$$ are you losing because you don't know your team?
  • How much $$$ money $$$ are you wasting on the wrong training?
Schedule your day!
Susan-training-class

Can You Afford To Do It Wrong?

  • How much $$$ money $$$ and time takes you to understand a client?
  • How much $$$ money $$$ are you losing for not delivering the right message?
  • How much $$$ money $$$ are you leaving on your competitors hands because you don’t know how to read the verbal and none verbal's from your clients?
  • How much $$$ money $$$ are you losing because you don't know your team?
  • How much $$$ money $$$ are you wasting on the wrong training?
Schedule your day!

What do we offer you?

We develop custom training, conference, keynote, and workshops online or in person.

We have made training curricula with the option to join at any time in English or Spanish.

We have worked with specific needs and private information in a broad range of topics and fields.

The information shared is protected under confidentiality agreements, as well the name of the companies and people.

  • Live & Virtual Training.
  • Personalize & Custom events.
  • Personalize & Custom training.
  • Webinars.
  • Virtual Management & Team Trainings.
  • Conferences.
  • Keynotes.
  • Half-day & Full-day trainings.
  • Custom events & parties.
  • Workshops & Speaking events.
Book Us

Book your date as soon as you can.

What They Are Saying

Susan has facilitated two of the most highly attended workshops offered at the Career Transitions Center – not only is the topic intriguing and fascinating within the context of career transition – Susan’s passion and professional knowledge in this area are compelling.

Her programs on Body Language, Micro-Expressions, Face Reading Techniques help our clients be more aware of how they (and others) communicate – beyond the words they speak, which is indeed another dimension of “emotional intelligence.

She offers science, skills-know-how and fun in her workshops! She takes the time to listen to the participants to tailor the 2nd program to address their specific interests and concerns. She then offers pragmatic ways for clients to prepare for networking, interviewing (both in-person and via video/visual settings).

With this information they can be even more present to inter-personal cues in order to respond more fully and quickly.  In their own words, CTC Client have shared:

  • Both workshops combined were excellent. I now have knowledge that I can use every day. The instructor was a very engaging speaker and smart as a whip!
  • I loved Susan's energy and humor! She was very engaging.

 

Blanche Roberts | CTC Chicago

Susan has trained, consulted, and worked with people and fields such as:

journalist

Journalist & Producers

politician

Politicians & Political Campaigns

auction

Law Enforcement

house

Realtors

lawyer

Lawyers

research

Market Research

character

Insurance Fraud

headhunting

Headhunters

match

Match Makers

leadership

Managers

stethoscope

Medical Field Professionals

fertilization

Sperm Donor Selection

couple

Couples Compatibilities

heart

Love Life

salesman

Sales Team

job-seeker

Job Seekers

consultation

Human Resources Professionals

conversation

Negotiation

support

Hospitality

customer-service

Customer-Oriented Services

TRAINERS

SUSAN IBITZ
HUMAN BEHAVIOR HACKER

H. MUIR
CONSULTANT, TRAINER, FACILITATOR

ELBA ORIVE
HUMAN BEHAVIOR HACKER-LATAM

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