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Dr.Paul Zak, a world expert on oxytocin, or what he calls the ‘moral molecule’, talks about his researchI LOVE TO BE BIASED IN THIS ONE, PAUL AND I ARE FRIENDS AND SHARE MANY ZOOM NERDY TALKS The American academic Paul Zak is renowned among his colleagues for two things that he does to people disconcertingly…

Most of us have heard the one about if you cross your arms over your chest you’re feeling defensive or if you’re fiddling with your hair while talking you feel nervous – but is there really any truth to some of these body language stereotypes? Reading body language can be a useful skill in understanding how someone is feeling or what they might be thinking. But it’s important…

For an effective work environment, teams need to trust each other — and lying doesn’t help.Learning to read nonverbal communication can help you catch a liar and give you an edge in business.Look for clusters of out-of-the-ordinary gestures, like face flushing, sweating, and fidgeting. Telling lies in professional settings leads to a myriad of troubles…

If you manage a sales team, you know that not every salesperson is created equal. You probably have a few superstars who close more deals and generate more revenue than the rest. While there’s no specific formula for success in sales, there are certain traits that the best B2B salespeople seem to share. This article…

Being successful in the sales world is not for the faint of heart — particularly for those who lament the idea of rejection. Even if a salesperson is knowledgable on the market, can share an informative sales pitch and accurately answer any questions, a lot of opportunities can fall flat because of the fear of…

Studies have revealed that anti-aging botox injections can impair the ability to recognize other people’s emotions. Scientists from the University of California in the USA and researchers from botox manufacturer AbbVie conducted a study that involved looking at happy and sad faces. For the study, participants of ten women underwent brain scans before and two…

Polygraphs are a modern tool with a deep history. People have attempted to detect liars for centuries.Most lie-detection techniques have relied on detecting physiological changes associated with dishonesty.Modern lie-detection techniques, such as brain imaging, are still imperfect tools for detecting deceit. Since ancient times, the art of discerning truth from lies has captivated human curiosity.…

Using laughter, among other things, as a tool of control. We all look forward to a good laugh. Health experts say, “simply laughing can give your immune system a boost.”1 The National Cancer Institute has even found that people who laugh on a regular basis decrease stress hormones.2 But what is our reaction to laughter provoked by a female psychopath? We…

“How should I talk about my competition to customers and prospects?” A great question and deceptive complex question that I get asked a fair bit. Of course, as salespeople, we have a natural tendency to want to defend our products and services but also to elevate and differentiate them over our competitors. At the same…

A TikTok creator named Lilith is dividing opinion with her accounts of how she used to skillfully manipulate people, describing herself as a reformed narcissist. Lilith, who goes by the moniker toxiccwaste0 on the platform, produced a series of videos describing what she said was her past cruel behavior. Lilith said in a previous video she had been formally…