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Combining these responsibilities hurts leaders, but teams suffer the most. You don’t have to study organizational psychology to know there’s a bad boss problem in the U.S.—you just have to work. The research confirms what we all experience. Only 1 in 10 people are natural leaders, and organizations make the wrong decisions when promoting leaders 82 percent of the…

Unlock deeper connections and collaboration with deep listening in the work. As more of us navigate the challenges of remote work, where communication often happens through a screen, one critical skill is becoming a lost art: deep, intentional listening. Whether on Zoom calls or in person, true listening has the power to transform not only…

Regular reflection on surprises can reveal hidden opportunities. In a world where unexpected events have become a constant, it’s essential to let go of the illusion that we can control everything. This illusion not only costs money, opportunities, and trust but also often leaves us unprepared for unforeseen challenges. Recent research indicates that successful leaders prioritize…

As organizations begin to hire and onboard new talent, it is easy for managers to make the mistake of spending all their time bringing new hires up to speed and redirecting those who are off track. This is a classic mistake that often leads to neglect of those high performers who appear on the surface…

Five practices to enable new team members to contribute more quickly. As leaders, we’ve spent many years focused on getting new hires onboarded and performing in their new roles as fast as humanly possible. There is solid research and a lot of experience that tells us that a formal, structured onboarding program is one big key to…

New reports show that AI is becoming more commonplace at work. But companies are falling behind on the appropriate training and policies.  Artificial intelligence is making inroads in the workplace, whether company leaders address it or not. Thirty-seven percent of employees are now using AI tools at work, according to a new survey of 182 HR executives and business leaders from the…

A new study combed through a mountain of research to determine the most effective leadership style once and for all. What’s the best leadership style? Every leader obviously has their own personal flair and approach. Steve Jobs and Bill Gates famously both achieved incredible things by being about as different as two people can be.  But experts say…

Choosing to go to college or gain work experience is an important decision. Each option offers benefits, and it’s important to choose the right opportunity for your preferences. In this article, we discuss the benefits of having a degree, the benefits of gaining experience, if employers prefer a degree vs. experience and tips on how…

So you put in the hard work, you hooked your prospect, you got to the decision-maker, and you’re at the finish line – it’s now time to close the sale. Time to celebrate? Not quite yet… A shocking 64% of reps don’t actually end up closing the deal. (and unsurprisingly enough, only 10% of customers will close themselves).…

It used to be that the unspoken rules between employers and employees were clear: loyalty in exchange for job security and steady career progression. But recent workplace shifts—accelerated by Covid-19, remote work, and economic recessions—have disrupted this traditional social contract. Leaders today face a critical challenge: how to communicate effectively in an environment where trust…