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Your impact and advancement at work depends on your ability to persuade others. Becoming persuasive doesn’t mean resorting to manipulation, mind games, or politicking. In fact, the most powerful communicators I’ve worked with are thoughtful professionals who’ve learned to leverage their perceptiveness strategically. They understand psychology: how people think, what drives their choices, and how to present…

A new report shows young workers aren’t afraid to leave their jobs for higher salaries. Gen-Zers are job-hopping their way to financial security. Nearly one-third of Gen-Z workers changed jobs last year, according to a new report from H&R Block. Of these job-hoppers, 35 percent made the move in order to secure a pay increase. The report, which analyzes tax return…

These strategies should be top of mind as you plan ahead for 2025. In 2001, Anne Mulcahy suddenly found herself in charge at Xerox as its CEO right when the company was going through a major financial crisis. In previous interviews, she mentioned that one of the first things she did was pick up the phone and…

The impact of work-from-home on productivity and well-being. It was only five years ago that “work” and “home” were separate experiences. In the pre-pandemic days, most people could not conceptualize, let alone experience, working from home (WFH). But then came the COVID-19 pandemic and, with it, a mass revolution in working arrangements. People from virtually every sector…

Five damaging leadership styles and learn how to resolve them. I spoke to the employees at a company that has a glowing reputation. As I explained how problem-solving is the quickest way to earn influence in an organization, it sparked a heated conversation that led to a personal epiphany for me. While problem-solving is a…

The research team at the Department of Media and Communication (IfKW) surveyed more than 3,000 online news consumers in the UK. Each of the respondents rated one of 24 texts, half of which had been produced with the help of automation and half of which had been manually written by journalists. “Overall, readers found the…

Combining these responsibilities hurts leaders, but teams suffer the most. You don’t have to study organizational psychology to know there’s a bad boss problem in the U.S.—you just have to work. The research confirms what we all experience. Only 1 in 10 people are natural leaders, and organizations make the wrong decisions when promoting leaders 82 percent of the…

Unlock deeper connections and collaboration with deep listening in the work. As more of us navigate the challenges of remote work, where communication often happens through a screen, one critical skill is becoming a lost art: deep, intentional listening. Whether on Zoom calls or in person, true listening has the power to transform not only…

Regular reflection on surprises can reveal hidden opportunities. In a world where unexpected events have become a constant, it’s essential to let go of the illusion that we can control everything. This illusion not only costs money, opportunities, and trust but also often leaves us unprepared for unforeseen challenges. Recent research indicates that successful leaders prioritize…

As organizations begin to hire and onboard new talent, it is easy for managers to make the mistake of spending all their time bringing new hires up to speed and redirecting those who are off track. This is a classic mistake that often leads to neglect of those high performers who appear on the surface…